Terms and Conditions
Last updated: August 12, 2025
1. Introduction
Welcome to AgentsApp ("we", "our", "us", or "the Company"). These Terms and Conditions ("Terms") govern your access to and use of our website, applications, API, and services (collectively, the "Services").
By accessing or using our Services, you agree to be legally bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.
2. Service Description
What AgentsApp Does
AgentsApp is an AI-powered sales and customer service assistant designed to help businesses automate WhatsApp communications, train an agent with their own documents, and improve the customer experience. Our Services include, but are not limited to:
- Automatic responses to customer inquiries.
- Lead generation and prospecting.
- Integration with messaging platforms such as WhatsApp.
- Conversation analytics and reporting.
3. Accounts and Registration
Your Responsibility
To use certain aspects of our Services, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to maintain and update such information. You are responsible for maintaining the confidentiality of your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other security breach.
4. Plans and Payments
Subscriptions and Charges
We offer subscription plans for our Services. By subscribing to a paid plan, you agree to pay all fees associated with the selected plan. Fees are charged in advance and are non-refundable, except as required by applicable law or as expressly stated in these Terms. We reserve the right to change our fees at any time, with at least 30 days' prior notice before such changes take effect.
5. Intellectual Property
All rights, title, and interest in and to the Services, including content, features, functionality, and interfaces, are and will remain the exclusive property of the Company and its licensors. Our Services are protected by copyright, trademark, and other intellectual property laws. You may not use our name, logo, or trademarks without our prior written consent.
6. User Content
License Necessary to Operate the Service
You retain all rights to any content you submit, post, or display on or through our Services ("User Content"). By providing User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in connection with the operation and provision of our Services.
7. Limitation of Liability
To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses. In no event shall the Company's aggregate liability for all claims related to the Services exceed the amount you paid to the Company for the Services during the last three months.
8. Modifications
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you through a prominent notice on our Services or by sending you an email. Your continued use of the Services after such changes take effect constitutes your acceptance of the revised Terms.
9. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of Argentina, and any disputes shall be resolved exclusively in the courts of Córdoba, Argentina.
10. Contact
If you have any questions about these Terms, contact us at legal@agentsapp.ar.